Wipro Off Campus Recruitment 2022:- Greetings From TblogQus Jobs, Today we bring you a new job i.e Wipro Off Campus Recruitment 2021 Freshers Recruitment for the role of Software Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Organization:- Wipro
Job Profile:- System Engineer
Education:- Any Graduate
Experience:- Freshers
Job City:- Gurugram, Haryana
Job Description For Wipro Off Campus Recruitment 2022 Hiring System Engineer
Required Skills :
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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How to Apply Before the link Expires for Wipro Off Campus Recruitment 2022 For System Engineer Jobs?
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