Zycus Careers Recruitment for Technical Support Executive: It is great opportunity for applicants, who are looking for Zycus Technical Support Executive in Bangalore location.
Interested applicants can apply for the recruitment drive of Zycus Technical Support Executive and register through the given below link. The detailed eligibility criteria and the application process of Zycus Technical Support Executive details are given below.
Here, you will get the information about the recruitment of Zycus Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
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Job Summary of Zycus Jobs & Careers Hiring for Technical Support Executive:
Name of Company: Zycus
Location: Bangalore
Profile: Technical Support Executive
Zycus Technical Support Executive Recruitment Drive-Details:
Job DescriptionZycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to join us as (Technical Support Executive) Product Technical Analyst.
As a Technical Support Executive at Zycus, you will:
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Job Requirement
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
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How to apply Zycus Recruitment Drive for the role of Technical Support Executive?
Apply Link/Registration Link of Zycus Job & Careers & for More Details: Click Here