Wipro System Engineer Off Campus Recruitment Drive 2022: Greetings From TblogQus Jobs, Today we bring you a new job i.e Wipro System Engineer Off Campus Recruitment Drive for the role of System Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below
Job Summary of Wipro Fresher and Experienced Job & Careers Hiring 2022:
Organization:- Wipro
Experience: Fresher and Experienced
Job Profile:- System Engineer
Education: BTech, MTech, BCA, MCA, BSc, MSc(in CS,IT,EE are preferred)
Salary: As Per Company Standards + Company Benefits/-
Travel: Not Required
Job Location:- Pune/Work From Home
Job Description for the Wipro System Engineer Off Campus Recruitment Drive 2022:
Details
Wipro is looking for System Engineer!
Responsibilities of the Candidate:
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over remote support.
- Answer incoming calls and respond to customers’ emails in a timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offering solutions to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and domains that can best support the user.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new issues and resolutions given.
- Complete call logs and reports.
Requirements:
- Excellent communication skills.
- Ability to empathize, pacify and handle irate customers with exceptional communication skills.
- Technical knowledge in troubleshooting base operating system issues and eager to learn new technologies.
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How to apply For the Wipro Off Campus Recruitment Drive 2022 for the profile of System Engineer Jobs?
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