VMware 2021 Freshers Batch Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e VMware Off Campus for the role of Associate Technical Support Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of VMware Job & Careers Hiring 2021 Freshers Batch as Associate Technical Support Engineer:
Organization:- VMware
Education: BE / B.Tech – CS / IS / IT with overall (Xth , XIIth and Graduation) (60% and above in Engineering)
Experience: Freshers
Job Profile:- Associate Technical Support Engineer
Job Location:- Bangalore
Year of Passout: 2021 graduating with no current backlogs
Job Description for the VMware Freshers Recruitment Drive for 2021 Batch:
Responsibilities:
- Resolve customer’s issues via the telephone, email or Webex session
- Reproducing issues in-house and responding back in a timely manner
- Regular follow ups with customers with recommendations, updates and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures.
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
- Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
- Focus on an area of technical specialization and attend technical trainings
Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Description
Requirements:
- Good written and verbal communication skills
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
- Understanding in Virtualization & Cloud computing will be preferred.
- Open to Rotational Shifts
- Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
- Ability to follow standard engineering principles and practices
- Logical approach to problem-solving
Educational Qualification:
- BE / B.Tech – CS / IS / IT with overall (Xth, XIIth and Graduation) (60% and above in Engineering) – 2021 graduating with no current backlogs
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How to apply For the VMware Off Campus Recruitment Drive 2021 for the profile of Associate Technical Support Engineer Jobs?
Apply Link/Registration Link & for more details of VMware Careers at Bangalore location: Click Here