Software Engineer Job USA 17 as Systems Services Representative: Hello Job Seekers, Today we bring you a new job for Systems Services Representative Job 17 USA Location. IBM Careers is hiring for Systems Services Representative at Los Angeles location USA. Please find the summary and Systems Services Representative Job USA description below:
Highlight of Software Engineer Job USA 17:
Organization: IBM
Job Type: Software Engineer
Job Position: Systems Services Representative
Job Location: Los Angeles
IBM Careers Hiring SAP Software Systems Engineer
Job Description for Systems Services Representative:
Required Technical and Professional Expertise
Ideal candidate will possess hardware and/or software support, commitment to Client Success, and the following skills:
- Have experience in Customer Service & Customer Interaction
- Have basic computer knowledge (e.g., knows what a hard drive, RAM, memory DIMM, IP address)
- Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform a repair or replacement (e.g. follow the instructions of a hardware maintenance manual to successfully complete a repair/replacement)
- Comfortability in working with and using various tools (e.g. laptop, screw driver, pry tool, needle nose plier, wrench) to complete necessary installation, maintenance or repair tasks
- Problem solving skills
- Self-motivator and enjoys working in a Team environment
Preferred Technical and Professional Expertise
Candidates with the following skills are preferred, but not required:
- Technical school degree/diploma
- Prior experience in field repair of computer or mechanical equipment, preferred but not required
Software Engineering IC4 – The typical base pay range for this role across the U.S. is USD $112,000 – $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 – $238,600 per year.
Job Responsibilities for Systems Services Representative at IBM:
IBM seeks to hire a Systems Services Representative for the Los Angeles,CA area. This role is for an individual contributor responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems and components including hardware, software, and operating systems in a data center environment.
Systems Services Representatives are:
- The primary technical interface to clients for the coordination of hardware and/or software support, and delivery of operational services, as required by the Client;
- Client advisors on preventive maintenance, configuration, operation, and environmental factors that may impact product performance or impair the client’s IT operation;
- Accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until they are fixed;
- They may also perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of IBM and non-IBM systems and products;
- Local travel in the assigned Territory throughout the week in support of Client’s needs;
- Skills will begin with laptop, desktop, and printers, but will have the opportunity to expand their skill set to include Intel Server, Networking, and Storage support
How to apply for Systems Services Representative USA Jobs?
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