Software Engineer Job USA 3 as Technical Support Engineer – FinOps SaaS Solutions: Hello Job Seekers, Today we bring you a new job for Technical Support Engineer – FinOps SaaS Solutions Job 3 USA Location. IBM Careers is hiring for Technical Support Engineer – FinOps SaaS Solutions at Research Triangle Park location USA. Please find the summary and Software Engineer Back-End Developer Job USA description below:
Highlight of Software Engineer Job USA 3:
Organization: IBM
Job Type: Software Engineer
Job Position: Technical Support Engineer – FinOps SaaS Solutions
Job Location: Research Triangle Park, US
IBM Careers Hiring Software Engineer(Development)
Job Description for Technical Support Engineer – FinOps SaaS Solutions:
Required Technical and Professional Expertise
- Previous experience in technical support, software services, or system administration for a large end-user community.
- Experience with Troubleshooting Skills, Data Analysis Skills, Windows Servers.
- Experience with RESTful API is an added advantage.
- Demonstrated language-fluency in English
Preferred Technical and Professional Expertise
- Database skills, with the expertise to write and update SQL queries.
- Basic knowledge of JavaScript or similar language.
- Knowledge of Agile methodologies such as Scrum, Kanban, SAFe will be a plus.
Software Engineering IC4 – The typical base pay range for this role across the U.S. is USD $112,000 – $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 – $238,600 per year.
Job Responsibilities for Technical Support Engineer – FinOps SaaS Solutions at IBM:
• Help customers with product questions, resolve customer issues in a timely fashion
• Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices
• Monitor and react to alerts in our own cloud environment
• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction
• Work as part of our extended support team, doing whatever it takes to exceed customer expectations
• Collaborate with other departments in the company to achieve customer satisfaction.
How to apply for Technical Support Engineer – FinOps SaaS Solutions USA Jobs?
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