Salesforce Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Salesforce Off Campus for the role of Intern Techforce Analyst Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Salesforce Jobs & Careers Hiring:
Organization: Salesforce
Job Profile: Intern Techforce Analyst
Job Location: Bangalore, Hyderabad
Salesforce recruitment drive:
Job Category
Intern
Job Details
Job Summary:
We are looking for a TechForce Analyst to support our staff in Hyderabad. In this role, you will provide desktop support at Techbar, Phone and chat support by
troubleshooting, diagnosing, installing and configuring a variety of hardware and
software in APAC shift hours. As a Techforce Analyst, you exhibit a high level of
professionalism in providing excellent customer service and exercising sound judgment to provide timely resolution of problems. You will maintain in-depth knowledge of all desktop systems and technologies in use and act as an escalation point for the team.
The ideal candidate will have some experience with desktop support in a mid to large size Enterprise.
Responsibilities:
· Respond promptly to escalations for technical support.
. Provide technical support through Phone, chat and other available channels.
· Installs, configures and troubleshoots hardware including: laptops, workstations,
printers, phones, video conference units and mobile devices.
· WAN/LAN troubleshooting and TCP/IP connectivity issues across a variety of
technologies (LAN/ Broadband/Wireless)
· Support Security Standards (anti-virus/anti-spam/firewall/patching)
· Work with Help desk, Provisioning, Infrastructure Operations, Systems Engineering, IT
NOC, Security and other teams to identify and resolve escalations and outages
· Create and maintain user accounts, passwords, data integrity, system access &
security
· Document case status and provides updates to management and end-users
· Develop, document, and maintain standard operating procedures, best practices and customer service guidelines
· Own IT projects and drive project deliverables for the team
. Handling of Assets including desktop movements/deployments
· Participate in interviewing, training and mentoring junior team members
· Drive quality and adherence to best practices within the team, including delega ing low complexity work to the Helpdesk
Minimum Qualifications:
· BCA/ BSC Degree
· Excellent verbal and written technical documentation skills
· Strong team player with service-oriented attitude and customer focus
· Strong research and problem solving abilities are required
· Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.),
hardware/software and general technology trends
· Must be a go-getter and Salesforce .com enthusiast who thrives on working in fast-paced environment
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How to apply For the Salesforce Recruitment Drive for the profile of Intern Techforce Analyst Jobs?
Apply Link/Registration Link of Salesforce Off Campus Recruitment Drive & for more details: Click Here