Net App Entry Level Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job Net App Entry Level Off Campus Recruitment Drive 2022 i.e for the role of Technical Support Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Net App
Job Role: Technical Support Engineer
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : Bangalore/Work From Home
About Net App
Founded in 1992 and headquartered in Sunnyvale, California, NetApp specializes in helping our customers get the most out of their data with industry-leading cloud data services, storage systems, and software.
Job Description for Net App Off Campus Recruitment Drive 2022
As a Technical Support Engineer, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the Cloud product line. Support incidents can range from various hardware and/or software issues with Cloud systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.
Roles & Responsibilities
- Respond to post sales customer support issues, raised by the customer via phone/email/web, or internally via Active Support
- Participate in Cloud Active Support, monitoring and managing alerts
- Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans
- Technical troubleshooting of customer environments and the Cloud product
- Collection and analysis of multi-platform logs to identify issues and determine root cause
- Case and Incident management
- Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to most quickly facilitate solutions for customers
- Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise
Education & Skills
- A Bachelor of Science Degree in Computer Science, Electrical, Electronic Engineering or related field, or equivalent work experience; and new grad with no experience to 1 or 2 years of experience in a relevant technical support role
- Good written and verbal communication skills in English
- Good interpersonal communication and customer service skills
- Ability to work under pressure
- Ability to manage multiple work streams
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
- Analytical approach to problem solving.
Current Hot Jobs:
VMware Off Campus Recruitment Drive| Hiring As: Technical Support Engineer
Cognizant Freshers & Experienced Careers Jobs| Hiring As Sr. Product Specialist
TCS BPS Off Campus Recruitment Drive| Eligible Batches: 2020,2021,2022
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Tblogqus platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over TblogQus are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to Apply for Net App Entry Level Off Campus Recruitment Drive Hiring for the Profile of Technical Support Engineer 2022?
Click Here to Apply for this Job