Microsoft Recruitment 2021: Greetings From TblogQus Jobs, Today we bring you a new job i.e Microsoft Off Campus for the role of Support Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Microsoft Recruitment 2021:
Organization:- Microsoft
Job Profile:- Support Engineer
Job Location:- Bangalore, Hyderabad, India
Job Description for the Microsoft Off Campus Drive 2021:
Your Responsibilities
- Represent Microsoft and communicate with enterprise customers via telephone, written correspondence, or electronic service about finding solutions for technically complex problems identified in Microsoft products.
- Solve highly complex problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, requiring the highest level of customer skill.
- Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
- Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
- Consistently share best practices with team members. Act as technical resource for broad and complex issues and may typically be assigned to moderately strategic accounts. Ability to develop and deliver “in depth” technical training to other engineers.
- Write complex technical articles and sample programs for knowledge base.
- Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Critical Exposure Areas
- Good communication skill and good service skill are expected
- Candidates must also have strong customer service, accurate and logical problem solving and the ability to work in a team environment.
Qualifications
Language Qualification
English Language: fluent in reading, writing and speaking.
- BE/B.Tech in CS/ IT or ECE (Electronics & Communication) (year of graduation should be 2022)
- No pending backlog
- 8+ CGPA
- Fluent in verbal and written English
- Strong interest in Microsoft Technologies (.net, Azure,)
- Deep understanding of markets, customers, and related technology
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How to apply For the Microsoft Recruitment Drive 2021 for the profile of Support Engineer Jobs?
Apply Link & for more details of Microsoft Careers at Bangalore location: