McAfee Freshers & Experience Off Campus Recruitment Drive 2021: Greetings From TblogQus Jobs, Today we bring you a new job i.e McAfee Off Campus for the role of IT System Administrator Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of McAfee Freshers & Experience Job & Careers Hiring 2021:
Organization:- McAfee
Experience: Freshers & Experience
Job Profile:- IT System Administrator
Job Location:- Bangalore
Job Description for the McAfee Off Campus Recruitment Drive 2021:
Role Overview:
IT system administrator acts as the first point of contact between customers/employees who need platform support. They resolve simple problems and escalate unsolved problems to the specialized platform subject matter experts. Candidates who are natural problem-solvers with high levels of patience excel in this role.
About the Role:
- Provide Tier 1 support to McAfee employees and Support vendors; Learning System administration support to McAfee Learning teams, including but not limited to, performing courseware testing.
- Manage day-to-day activities on Community platform – content moderation, spam management, user management
- Manage day-to-day operations ticketing portal, case portal [ServiceNow, Zoho or similar]
- Oversee community moderation and adherence to our community guidelines.
- Conduct regular audits of users and content to maintain integrity of Community.
- Aggregate feedback to influence improvements and minimize challenges.
- Create, revise and govern articles, questions and solutions to help users maximize use of tools.
- Enable Moderators, Employees and users through support, documentation and self help articles.
- Track metrics on dedicated platforms and correlate the data with impact of programs.
About You:
- You have hands on experience in SQL, MySQL, HTML, JS
- 0-2 years’ relevant experience
- Good to have – Knowledge on Learning Management application like Saba or similar
- You have experience on various analytics tools/platforms like Power BI , SSIS, SSAS and able to translate data into actionable tasks.
- Able to work independently or within a small team to trouble shoot and solve process and system issues.
- Manage programs from intake to distribution, set customer expectations, deploy the programs and incorporate feedback.
- Good interpersonal skills to interact with learning leaders, learners and support staff colleagues.
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How to apply For the McAfee Off Campus Recruitment Drive 2021 for the profile of IT System Administrator Jobs?
Apply Link/Registration Link & for more details of McAfee Careers at Bangalore location: Click Here