Are you ready to embark on a challenging yet rewarding career as a Direct Credit & Collection Analyst at Intuit Remote Jobs USA? Join our dynamic team and contribute to the success of our finance enterprise systems. This is an opportunity to showcase your skills in technology, customer service, and problem-solving while working both individually and collaboratively.
Job Overview for Intuit Remote Jobs for Direct Credit & Collection Analyst
As a Direct Credit & Collection Analyst, you’ll demonstrate a working knowledge of technology, utilizing tools and resources to excel in your role. Your responsibilities will span various communication mediums, including phone, email, chat, and in-person interactions. Join a team that values both individual contributions and effective collaboration.
Job Qualifications for Intuit Remote Careers
To excel in this role, candidates should possess the following qualifications:
- Demonstrated working knowledge of technology (finance enterprise systems), tools, and resources to perform the role.
- Verbal and written communication skills across various mediums (phone, email, chat, in-person).
- Ability to work both individually and as part of a team.
- Working knowledge of Excel/Google Docs for effective data analysis.
- Proficiency in performing simple reconciliation analysis.
- Goal, task, and project-oriented mindset.
- Strong time management, multitasking, and workload prioritization skills.
- Critical and analytical thinking abilities.
- Minimum of 2 years of collections experience.
- Proven track record of providing excellent customer service, both for internal and external customers, throughout the entire collections process.
- High school diploma or GED is required; college education is preferred.
Maeasure of Success:-
Your success in the role will be measured by the following key performance indicators:
- Aging/Days Sales Outstanding.
- Bad Debt Reserve.
- Call Metrics (Inbound/Outbound).
- Team Engagement.
- Excellence in Customer Service.
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Job Responsibilities
As a Direct Credit & Collection Analyst, your responsibilities include:
- Performing Well in Complex Roles:
- Excel in complex, high-volume, data entry, customer service, and problem-solving roles.
- Inbound and Outbound Collection Calls:
- Manage inbound and outbound collection calls effectively.
- Understanding End-to-End Credit & Collections Processes:
- Comprehend the end-to-end credit & collections processes and adhere to policies and procedures.
- Professional Customer Interaction:
- Respond to both external and internal customer inquiries professionally.
- Transactional Activities Oversight:
- Process, monitor, and/or oversee transactional activities associated with the area of support.
- Maintaining Operational and Financial Integrity:
- Ensure operational and financial integrity within established corporate policies, procedures, and controls.
If you are seeking a role that challenges your analytical thinking, leverages your customer service skills, and offers growth opportunities, apply for the Direct Credit & Collection Analyst position at Intuit Remote Jobs USA. Your contributions will directly impact key success metrics, and you’ll be part of a collaborative team driving excellence in the credit and collections domain. Grow your career with Intuit – where innovation meets impact!
How to apply for Intuit Remote Jobs hiring Direct Credit & Collection Analyst?
Click Here to apply for Intuit Remote Jobs for Direct Credit & Collection Analyst