Infosys BPM Ltd. Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Infosys BPM Ltd. Off Campus for the role of Service Desk Support Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Infosys BPM Ltd. Jobs & Careers Hiring:
Organization: Infosys BPM Ltd.
Job Profile: Service Desk Support
Job Location: Pune
Infosys BPM Ltd. recruitment drive:
Infosys BPM is hiring for Service Desk Support in Pune.
Role
Job Location: Pune
Education Qualification: Fresher- Anyone Fully completed Graduation in Computer Science,
Min 1 yr experience- Bachelor’s Degree
Shifts: 24*7 (Work from Office Only)
Experience: 0-1 years
Notice Period – Immediate joiner- 15 days
Job duties and responsibilities:
Service Desk Support-
Excellent communication skills – CEFR :: B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared.
Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams
Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity.
Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
Knowledge of Incident Management lifecycle.
Aware of current role SLA and Metrics handled.
Talents should be based out of Bangalore or Pune.
Work from Office is mandatory, No option of hybrid and WFH.
24*7 Shifts is mandatory.
If interested, kindly share your resume with below details to madhu.s16@infosys.com
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How to apply For the Infosys BPM Ltd. Recruitment Drive for the profile of Service Desk Support Jobs?
Apply Link/Registration Link of Infosys BPM Ltd. Off Campus Recruitment Drive & for more details: Click Here