HP Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job HP Off Campus Recruitment Drive 2022 i.e for the role of Technical Support Representative Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: HP
Job Role: Technical Support Representative
Job Type : Fresher & Experience Both Can Apply
Target Batches: 2018,2019,2020,2021,2022
No. Of Openings: 60
Salary: With 3.4 lakh fixed + 1.5 lakh variable allowance + Company Benefits/-
Qualification: Any Graduate
Location :Bangalore/Work From Home
Job Description for HP Off Campus Recruitment Drive 2022:
Job Responsibilities:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Job Requirements:
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
Compensation Details:
- CTC Offered :- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance
Note :
- Must be open to work in night shift
- Must be open to relocate to Bangalore( Whitefield/Electronic city)
Eligibility:
- 2018 – 2021 batch
- Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
- Good academic record
- Must have cleared all semesters.
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