HP Fresher & Experience Off Campus Recruitment Drive 2022: Greetings From TblogQus Jobs, Today we bring you a new job i.e HP Off Campus for the role of Technical Support Representative-Voice Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of HP Fresher & Experience Job & Careers Hiring 2022:
Organization:- HP
Education: Must be a graduate , fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
Experience: Fresher & Experience
Job Profile:- Technical Support Representative-Voice
Job Location:- Bangalore
Job Description for the HP Off Campus Recruitment Drive 2022:
What a Technical Support Voice Process individual does at HP:
• Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
• Ability to provide solutions to customers that may involve selling the customer a product or
service to fix the issue
• Must possess the zeal to demonstrate Customer First culture in every interaction
Individuals who do well in this role at HP, usually possess:
• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware
& Software issues
• Must have good typing skills
• High level demonstration of Interpersonal & communication skills, with multiple internal and
external stakeholders
• Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good
time management skills
• Must be open to working in rotational shifts
• Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
• Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
• Basic computer hardware knowledge
Educational Qualification
Must be a graduate , fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
Location
Electronic City/Whitefield, Bangalore
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How to apply For the HP Off Campus Recruitment Drive 2022 for the profile of Technical Support Representative-Voice Jobs?
Apply Link & for more details of HP Careers at Bangalore location: Click Here