HCL Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job HCL Off Campus Recruitment Drive 2022 i.e for the role of Associates Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: HCL
Job Role: Associates Engineer
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : PAN India/Work From Home
About HCL
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Description for Off Campus Recruitment Drive 2022
HCL Off Campus is looking Associate Engineer.
Roles & Responsbilities
- Responsible for validating the information provided by Sales team in the CRM Tools
- Filling correct inofrmation on the ASR as per Telco’s requirements
- Sending the ASR to different LECs post verifying all pre-requirements
- Chasing LECs for real time status updates
- Calling LECs and driving completion on the pending orders
- Responsible to maintain LEC intervals & SLAs
- Complete rework activity and manage improvements in all exit criteria
- Sharing real time updates with Sales & LEC POCs using CRM Tools
- Maintaining and exceeding SLA’s
- Compliance on % Met CCD
Education & Skills
- Compliance on % Met short interval
- Compliance on Failure to open Testing event that results in missed activation
- Maintaining Quality standards and meet Quality EFQ & AQS Targets
- Compliance to company/client data security and process policies (1.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (2.) To clearly understand the Ticket raised in CRM and document the requirements (3.) To comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error (4.) Improving skill level through Self development or nominating training programs Skill reverification Tests (5.) DFP (Desktop for Publishers) tool Technical support with HTML, Java Script and CSS
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