Google Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Google Off Campus for the role of Technical Support Enablement Lead Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Google Jobs & Careers Freshers Hiring:
Organization: Google
Job Profile: Technical Support Enablement Lead
Education: Bachelor’s degree or equivalent practical experience
Job Location: Bangalore
Experience: Fresher(0-1 year)
Salary: Up to 8 – 10 lakhs per annum
Google Freshers Off Campus recruitment drive:
Job Role / Description & Responsibilities:-
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 1 year of experience working in a customer-focused role.
Preferred qualifications:
- Ability to synthesize complex messages, data sets/signals, and insights into executive-ready communications.
- Ability to work separately and manage multiple global projects simultaneously with excellent attention to detail.
- Excellent business judgment with problem-solving and analysis skills.
- Interest in building framework to provide excellent customer experience.
Responsibilities
- Develop, own, and manage relationships with the Google Cloud Support Vendor Management Organization while partnering closely with Site Delivery Managers, Workforce Management, and more. Deliver insights, drive improvements, and ensure operational excellence to provide successful customer experiences.
- Attend business reviews regularly to identify strategies and projects while ensuring business area’s operational objectives and key results are achieved and operations inefficiencies are resolved. Implement changes with accountability.
- Manage multi-directional feedback between Vendor Management and the Google Workspace Technical Solutions Engineering organization via office hours and syncs.
- Lead initiatives to improve the technical abilities of our Technical Solutions Representatives to effectively improve customer experience. Develop recommendations to improve operational metrics, including total time to resolutions, chat abandonment rates, etc.
- Understand/improve processes impacting the operation (ie. capacity, workflows, etc.) and support the relevant stakeholders driving these efforts.
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How to apply For the Google Recruitment Drive for the profile of Technical Support Enablement Lead Jobs?
Apply Link/Registration Link of Google Off Campus Recruitment Drive & for more details: Click Here