Genpact Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job Genpact Off Campus Recruitment Drive 2022 i.e for the role of Network/TOC Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Genpact
Job Role: Network/TOC Data Engineer
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : Gurugram/Work From Home
Job Description for Genpact Off Campus Recruitment Drive 2022
Education & Skills
- Graduate in engineering/IT Fluency in English with good interpersonal skills and ability communicate effectively
- Demonstrate positive attitude, take initiative towards learning and accepting new challenges
- Willing to work in 24*7 environment in all technology domains
- Ability to understand, analyze and resolve problems quickly with focus towards customer centricity
- Self-motivated and firm believer in team spirit.
- Can face challenging circumstances with confidence and able to deliver better in stressful environment
- Excellent time management and ability to handle multiple concurrent tasks with minimal supervision
- Basic understanding of Network protocols and devices (LAN, WAN, Routing, Switching, Firewall)
- Basic understanding of Cloud computing, Windows/Linux Server Technology, Storage, Virtualization and Hardware
Roles & Responsibilities
Genpact is Inviting applications for the role of Management Trainee-TOC Engineer
Monitor all infrastructure elements (network, cloud, proxy, server, virtualization, end points, voice, Wi-Fi, videoconferencing etc.), raise tickets in the ticketing tool, diagnose the incidents as per SOP and timely update the tickets
Ensure tickets raised per shift are handled in right time frame as per the SLA commitment and if escalated, as per the defined escalation matrix
Effectively handover shift status information to the next shift assuming responsibility
Interface with ISPs/vendors for raising tickets and timely follow up till closure with faster/accurate resolution to maintain system/link availability
Front-end face for Genpact Infrastructure Team while participating in Incident resolution bridge call
Participate in Bridge calls with clients for joint troubleshooting of all infrastructure issues
Follow the defined escalation chart and matrix
Assist project team in commissioning of new customer and change requests
Adhere to shift timings and shift handover process
Assist the Duty Managers to implement/follow up for day-to-day operational tasks
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How to Apply for Genpact Off Campus Recruitment Drive Hiring for the Profile of Management Trainee/Network/TOC Engineer Engineer 2022?
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