Genpact Entry Level Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job Genpact Entry Level Off Campus Recruitment Drive 2022 i.e for the role of Process Associate Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Genpact
Job Role: Process Associate
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : Hyderabad/Work From Home
About Genpact
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Job Description for Genpact Off Campus Recruitment Drive 2022
Genpact is Hiring for the Profile of Process Associate
Roles & Responsibilities
Responsibilities
• Respond to customer queries and customer’s concern
• Making outbound calls to Customers and Employers
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and bring up product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Education & Skills
• Graduate (Any Discipline)
• Freshers are eligible
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)
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