E2open Fresher Off Campus Recruitment Drive 2022: Greetings From TblogQus Jobs, Today we bring you a new job i.e E2open Off Campus for the role of Associate Global Support Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of E2open Fresher Job & Careers Hiring 2022:
Organization:- E2open
Education: Bachelor’s degree in computer science /Information Technology or equivalent.
Experience: Fresher
Job Profile:- Associate Global Support Engineer
Job Location:- Hyderabad
Job Description for the E2open Off Campus Recruitment Drive 2022:
Responsibility:
- Take ownership of technical issues reported and see problems through to resolution.
- Actively identify incidents and manage the incident resolution process to provide service recovery.
- Diagnose, investigate, and identify solutions and/or alternatives to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to appropriate cross functional teams.
- Provide prompt and accurate response to customers and guide users with simple, step-by-step instructions.
- Document knowledge in the form of knowledge base tech notes and articles.
- Liaison between cross functional team and customer.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of customer interactions, recording details of inquiries, comments, and complaints, as well as actions taken.
- Ensure KPIs are met consistently to achieve customer experience excellence.
- Ensure escalation and production support processes are followed.
- Plan and deploy E2open standard solutions to the Company’s hosting infrastructure.
Requirements:
- Bachelor’s degree in computer science /Information Technology or equivalent.
- Minimum 0-1 years’ hands-on experience in SQL, Linux and other programming languages.
- Fundamental understanding of IT service management and the ITIL business process.
- Understanding of development methodologies, version control and configuration management.
- Knowledge and experience with database technologies such as Oracle, SQL and JDBC.
- Experience with JBoss/Tomcat or other web servers preferred.
- Experience at a global software or consulting firm is an asset.
- Logical approach and excellent problem-solving skills.
- Excellent interpersonal and communication skills.
- Must be able to work well both in a team environment and independently under minimal supervision.
- Ability and willingness to learn new technologies, on own initiative.
Microsoft Off Campus Recruitment Drive| Hiring As Technical Support Engineer IC2| Multiple Openings
TCS Entry Level off Campus Recruitment Drive 2022 Hiring for the Profile of Internship
IBM Entry Level Hiring for Intern, Required Education: Bachelor’s Degree
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Tblogqus platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over TblogQus are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply For the E2open Off Campus Recruitment Drive 2022 for the profile of Associate Global Support Engineer Jobs?
Apply Link & for more details of E2open Careers at Hyderabad location: Click Here