DXC Technology Freshers Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e DXC Technology Off Campus for the role of Senior Assistant Service Delivery Coordinator Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of DXC Technology Jobs & Careers Freshers Hiring:
Organization: DXC Technology
Job Profile: Senior Assistant Service Delivery Coordinator
Job Location: Bangalore/Noida/Chennai/Gurgaon/Hyderabad
DXC Technology Freshers recruitment drive:
Roles and Responsibilities
Candidate plays a role of an ongoing interface between client and DXC.
Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues.
Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times
by partnering with L2, and L3 teams within the organization.
Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status.
Monitoring the given tasks as needed.
Ensures compliance with internal processes and standards for IT Support.
Job Specifications
An Ability to work with cross functional teams across all domains
Good written and spoken English
Flexible to work – 24×7 Support (night/morning shifts)
Work Experience: 0-1yrs
Work location: Bangalore/Chennai/Noida/Gurgaon/Hyderabad
Educational Qualification
Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
55% aggregate in academics (10th, 12th & Graduation)
Salary: 2.6 LPA(FIXED) + Night Shift Allowance
Industry: IT- Services
Functional Area: IT Software Services & Maintenance
Employment Type: Full Time, Permanent
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How to apply For the DXC Technology Recruitment Drive for the profile of Senior Assistant Service Delivery Coordinator Jobs?
Apply Link/Registration Link of DXC Technology Off Campus Recruitment Drive & for more details: Click Here