CSS Corp Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e. CSS Corp Off Campus Recruitment for the role of Quality Associate / Senior Associate/ Team Lead Jobs. Kindly read the full post for all the details regarding the i.e. Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of CSS Corp Freshers & Experienced Jobs & Careers Hiring:
Organization: CSS Corp
Compensation: As Per Company Standards /-
Experience: 0-10 Years
Job Profile: Quality Associate / Senior Associate/ Team Lead
Education: Any graduate/Non-graduate with experience
Job Location: Chennai
Job Description For CSS Corp Off Campus Recruitment Drive 2023:
Roles and Responsibilities:
- Monitor calls and emails on communication and soft skills per sampling plans.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Support floor training initiatives.
- Intermittently assist in design and development of training material.
- Provide feedback and input for training content enhancement and development.
- Develop action plans for the bottom quartile and ensure they move up the learning curve.
- Must work with multiple teams and processes.
Required Skills:
- Excellent communication skills.
- Strong understanding of the English language technical and practical applications.
- Well-versed with soft skills.
- Understanding of monitoring and feedback techniques.
- Ability to audit monitored data and identify coaching/training needs.
- Efficient at managing ones own schedule and work.
- Must be self-motivated and able to motivate others.
- Ability to improve the communication and soft skills of the agents for sustained continuous improvement.
- Display a high-level of effort and commitment towards supporting employees
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How to apply For the CSS Corp Off Campus Recruitment Drive for the profile of Quality Associate / Senior Associate/ Team Lead Jobs?
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