Concentrix Off Campus Recruitment Drive 2023: Greetings From TblogQus Jobs, Today we bring you a new job i.e Concentrix Off Campus for the role of Representative, Operations Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Concentrix Freshers Job & Careers Hiring 2023:
Organization:- Concentrix
Education: Graduate / Undergraduate in any discipline
Experience: Entry Level
Job Profile:- Representative, Operations
Job Location:- Bhubaneshwar/Work From Home
Job Description for the Concentrix Off Campus Recruitment Drive 2023:
- Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document, and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
Requirements:
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high-production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customers and resolve the same independently
More Active Jobs:
Oracle Entry Level off Campus Recruitment Drive 2023 for the Profile of Support Analyst
DXC Off Campus Recruitment Drive 2023 Testing Engineer
inFeedo Careers Job Invitation For Frontend Engineer: Work from Home
KPMG Freshers Hiring For Associate Consultant-Java + Cloud: Apply Now
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Tblogqus platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over TblogQus are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply For the Concentrix Off Campus Recruitment Drive 2023 for the profile of Representative, Operations Jobs?
Click Here To Apply For This Job