Byju’s Recruitment Drive for Customer Support Associate: Greetings From TblogQus Jobs, Today we bring you a new job i.e Byju’s Off Campus for the role of Customer Support Associate Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Byju’s Recruitment Drive for Customer Support Associate:
Organization:- Byju’s
Job Profile:- Customer Support Associate
Job Location:- Bangalore
Job Description for the Byju’s Off Campus Drive 2021:
Prerequisites:
Excellent communication skills in English and Hindi. Knowledge of additional languages would be an added advantage.
Flexibility to work in rotational shifts during day and punctuality to work is a must.
Key Accountabilities & Deliverables:
- Interact with customers through Calls (Voice Process)
- Focus on achieving targets based on call quality, connectivity, CSAT etc
- Maintains customer records by updating account information in the database.
- Understand the customers query and identify the customers need and give the best resolution to the customer.
- Recommend potential products or services to customers by analyzing customer needs.
- Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
- Focus on quality of work and documentation of the action as well.
- Be a team player and maintain team spirit, positive energy at work.
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How to apply For the Byju’s Recruitment Drive 2021 for the profile of Customer Support Associate Jobs?
Apply Link & for more details of Byju’s Careers at Bangalore location: Click Here