American Express Off Campus Recruitment Drive 2021 for Customer Care Professional Job

American Express Off Campus Recruitment Drive 2021: Greetings From TblogQus Jobs, Today we bring you a new job i.e American Express Off Campus for the role of Customer Care Professional Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-

Job Summary of American Express Careers:

Organization:- American Express

Education: Any Graduate

Job Profile:- Customer Care Professional

Job Location:- Gurugram

Job Description for the American Express Off Campus Recruitment Drive 2021:

Role Introduction

1. The Global Merchant team services American Express’ large high net worth business partners in India.
2. The incumbent will be exposed to all functions of servicing from set ups, maintenance, payments & reconciliations, disputes, essentially end to end servicing and this would be an excellent platform to expand knowledge to the multifaceted environment of merchant servicing.
3. The incumbent should be able to leverage relationships within the business and with our external partners and suppliers, particularly for complex or bespoke enquiries.
4. This will involve working closely with in almost all of the departments in merchant servicing so a high level knowledge of Merchant Servicing operations is preferred.

Minimum Qualifications

Academic Background – Any Graduate

Key Responsibilities

1. Managing end to end servicing requests from the market and multiple process units to provide outstanding service to our India based GCG merchant base, especially our high value Global accounts and CLM Merchants.
2. Making decisions and proactively resolving merchant and Client Manager enquiries/issues with minimal supervision.
3. Communicating with merchants and Client Managers via email, inbound and outbound calls, and internal systems.
4. Coordinating and managing projects/requests between external and internal partners.
5. Building and maintaining strong relationships with key persons within the merchant’s organization.

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How to apply For the American Express Recruitment Drive 2021 for the profile of Customer Care Professional Jobs?

Apply Link & for more details of American Express Careers at Gurugram location: Click Here