Amdocs Off Campus Recruitment Drive 2023: Greetings From TblogQus Jobs, Today we bring you a new job i.e Amdocs Off Campus for the role of Technical & Business Operations Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Amdocs Off Campus Recruitment Drive 2023:
Organization:- Amdocs
Education: Must Be Graduate With Good Academics
Job Profile:- Technical & Business Operations
Job Location:- Pune
Experience:- Freshers & Experienced
Salary:- As Per Company Standards
Job Description for Amdocs Off Campus Recruitment Drive 2023:
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
All you need is…
- Recent graduates; experience is an added value
- Experience with ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
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How to apply For the Amdocs Off Campus Recruitment Drive 2023 for the profile of Technical & Business Operations Jobs?
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