Aera Technology Off Campus Freshers Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Aera Technology Off Campus for the role of Technical Support Intern Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Aera Technology Freshers Job Recruitment Drive:
Organization:- Aera Technology
Education: Bachelor’s degree, preferably in computer science or equivalent
Job Profile:- Technical Support Intern
Job Location:- Pune
Job Description for the Aera Technology Off Campus Freshers Hiring:
Aera Technology is the Cognitive Automation company that makes business agility happen. We deliver the first scalable digital platform that integrates with existing systems to make and execute business decisions in real time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.
We’re looking for passionate recent graduates to join our Technical Support organization. You will monitor, debug and troubleshoot integrations (ETL jobs) for our customers, which are the backbone for Aera’s Cognitive skills. In this role, you will be responsible for troubleshooting customer reported issues, helping internal teams and escalating bugs to Product teams.
Responsibilities
- Quickly learn the functional aspects of Aera’s product lineMonitoring and troubleshooting integration issues on ETL processes
- Work on customer reported issues by interacting with various teams including QA, App Development, Engineering and Product Management
- Gather information systematically and efficiently perform root cause analysis
- Communicate with customers on the status of issues and project items and being responsible of the ticket life-cycle
- Responsible for respecting the defined SLA’s we have with each customer
- Develop knowledge base articles for the use of internal team and external partners
- Participate in a shift rotation, including periodically working the night shift
About You
- Bachelor’s degree, preferably in computer science or equivalent
- Good debugging, troubleshooting skills
- Strong oral and written English & customer-facing communication skills
- Good knowledge of SQL, Unix, Shell Scripting, 3-tier application architecture, ETL
- Bring a positive, collaborative, team-oriented attitude to the office and your customers everyday!
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How to apply For the Aera Technology Recruitment Drive 2021 for the profile of Technical Support Intern Jobs?
Apply Link & for more details of Aera Technology Careers at Chennai location: Click Here