Accenture Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Accenture Off Campus for the role of Associate IT Help desk Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Accenture Jobs & Careers Hiring:
Organization: Accenture
Job Profile: Associate IT Help desk
Job Location: Bangalore
Accenture recruitment drive:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
• Ability to manage multiple stakeholders
• Ability to work well in a team
• Collaboration and interpersonal skills
• Risk management
• Written and verbal communication
Roles and Responsibilities
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
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How to apply For the Accenture Recruitment Drive for the profile of Associate IT Help desk Jobs?
Apply Link/Registration Link of Accenture Off Campus Recruitment Drive & for more details: Click Here