Accenture Off Campus Recruitment Drive 2023: Greetings From TblogQus Jobs, Today we bring you a new job i.e Accenture Off Campus for the role of New Associate-Query Management Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Accenture Freshers Job & Careers:
Organization:- Accenture
Experience: Anyone Can Apply
Job Profile:- New Associate-Query Management
Job Location:- Mumbai
Job Description for the Accenture Off Campus Recruitment Drive 2023:
Responsibilities of the Candidate:
- Manage and resolve customer queries, providing timely and accurate solutions
- Handle escalations and complaints from dissatisfied customers with empathy and professionalism
- Close faults and complaints within defined Service Level Agreements (SLAs) to ensure customer satisfaction
- Handle inbound/outbound calls, emails, and chats to effectively address customer issues
- Act as a Single Point of Contact (SPOC) to meet the communication needs of users and clients
- Provide first-level customer service support to clients regarding their operations
- Adapt to business requirements and switch between support channels (phone, chat, email)
- Maintain excellent communication skills and deliver high-quality service and support
- Collaborate with team members to ensure efficient service delivery
- Maintain accurate documentation of customer interactions and issue resolutions
Requirements:
- Qualifications: Any Graduation
- Years of Experience: 0 to 1 years
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How to apply For the Accenture Off Campus Recruitment Drive 2023 for the profile of New Associate-Query Management Jobs?
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