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Remote Job: Rackspace Technology Careers Recruitment Drive- Cloud Engineer 1

Rackspace Technology Off Campus Recruitment Drive 2023

Rackspace Technology Off Campus Recruitment Drive 2023: Greetings From TblogQus Jobs, Today we bring you a new job i.e Rackspace Technology Off Campus Recruitment for the role of Cloud Engineer 1 Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-

Job Summary For Rackspace Technology Fresher Jobs and Careers:

Organization:- Rackspace Technology

Experience: Entry Level

Salary: As Per Company Standards + Company Benefits/-

Job Profile:- Cloud Engineer 1

Job Location:- Remote Job

Job Description For Rackspace Technology Off Campus Recruitment Drive 2023:

  • The Cloud Engineer is a key element within the Rackspace support infrastructure and is  expected to provide a high level of technical  support on cloud platform and Linux OS to our customers via the phone, ticketing system, and automation.
  • This  role  owns complex customer issues which may take several days or weeks to resolve  and keeps our customers updated through every step of the process.
  • Responsible  for the support of internal  and external  customers on  multiple platforms.
  • Work with customers and other teams  to troubleshoot customer  environments to increase user satisfaction.
  • Resolves customer issues, providing guidance and recommendations  to increase efficiency  and reduce customer incidents.
  • Develops  tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams.
  • The Support Engineer is expected to take initiative and advise on  potential pitfalls that a customer may encounter and suggest  alternatives  which  may better  serve the  stability and security of the customer’s solution.
  • Keeps informed of emerging technologies.
  • Responsible for adhering to company security policies  and procedures and  any other relevant policies and standards  as directed.

Job Description Summary

  • Support internal and external customers on multiple cloud platforms.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.

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How to apply For the Rackspace Technology Off Campus Recruitment Drive 2023 for the profile of Cloud Engineer 1 Jobs?

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