Wipro Off Campus Recruitment Drive: Greetings From TblogQus Jobs, Today we bring you a new job i.e Wipro Off Campus for the role of Associate Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of Wipro Jobs & Careers Hiring:
Organization: Wipro
Job Profile: Associate
Experience: 0-6 Years
Job Location: Bangalore
Wipro recruitment drive:
Job Description
- 0-6 years of Contact Center experience
- Good communication skills
- Quick learner, patient, customer centric and pay attention to details
- Excellent data entry, typing skills and understanding of call center environment
- Basic knowledge of MS Office Tools: Word, Excel & Outlook
- Ability to de-escalate calls and handle high profile escalations
Roles & Responsibilities:
- Attend and respond to incoming calls and emails accurately and in a consistent, professional, customer-focused manner
- Log incidents accurately and document all call information according to standard operating procedures
- Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints
- Ensure adherence to rules to resolve query and ensure standard operating procedure is followed
- Keep all company information which includes customer information confidential and secured
- Ensure compliance to all company policies and procedures
Qualifications:
Undergraduate
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How to apply For the Wipro Recruitment Drive for the profile of Associate Jobs?
Apply Link/Registration Link of Wipro Off Campus Recruitment Drive & for more details: Click Here