ICICI Bank Entry Level Off Campus Recruitment Drive 2023 : Greetings From TblogQus Jobs, Today we bring you a new job ICICI Bank Entry Level Off Campus Recruitment Drive 2023 i.e for the role of Information Technology Analyst Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: ICICI Bank
Job Role: Information Technology Analyst
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : PAN India/Mumbai
About ICICI
ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. Until the late 1980s, ICICI primarily focused its activities on project finance, providing long-term funds to a variety of industrial projects. With the liberalization of the financial sector in India in the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services provider that, along with its subsidiaries and other group companies, offered a wide variety of products and services. As India’s economy became more market-oriented and integrated with the world economy, ICICI capitalized on the new opportunities to provide a wider range of financial products and services to a broader spectrum of clients.
Job Description for ICICI Off Campus Recruitment Drive 2023
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer””s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
Roles & Responsibilities
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross-selling various banking products to customers over the phone
Education & Skills
- Graduate with 0-6 years.
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
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Click Here to Apply for ICICI Phone Banking Officer Recruitment 2023
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