Cognizant Entry Level Off Campus Recruitment Drive 2023 : Greetings From TblogQus Jobs, Today we bring you a new job Cognizant Entry Level Off Campus Recruitment Drive 2023 i.e for the role of Programmer Trainee Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Cognizant
Job Role: Business Associate
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : Chennai/Work From Home
About Cognizant
Cognizant (cts) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Description for Cognizant Entry Level off Campus Recruitment
Understand business requirements, raise clarifications, create understanding documents. Ensures complete understanding of the requirement by asking clarifying questions and aligns oneself to it.
Roles & Responsibilities
- Manage tickets and tasks escalated by the Level 1 team (Service Operations’ analyst) and also handle Customer requests assigned by the Lead.
- Escalate tickets that require external intervention.
- Alert Leads for tickets where there can be a potential SLA breach.
- Ensure quality of deliverables through selfreview.
- Provide inputs to task estimation.
Education & Skills
- Provide daily status updates on tasks assigned to the Sr Service Analyst / Service Lead.
- Any Graduate
- Ensure incidents, Service requests, Operational change requests and enhancements are handled within the agreed targets.
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc).
- Collate data and provide inputs for reporting requirements.
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Click Here to Apply for Business Associate at Cognizant
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