Deloitte Entry Level Off Campus Recruitment Drive 2022 : Greetings From TblogQus Jobs, Today we bring you a new job Deloitte Entry Level Off Campus Recruitment Drive 2022 i.e for the role of Customer Support Analyst Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Deloitte
Job Role: Customer Support Analyst
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Location : Hyderabad/Work From Home
About Deloitte
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Job Description for Deloitte Off Campus Recruitment Drive 2022
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
Roles & Responsibilities
Customer handling skills – Call etiquettes · End to End ticket management · Basis ITIL concepts of Incident, problem & change management is must · Experience in managing voice & non-voice support (Calls, chats & email)
Education & Skills
- 0-1 year experience
- Any Graduate
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
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How to Apply for Deloitte Entry Level Off Campus Recruitment Drive Hiring for the Profile of Software Engineer 2022?
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